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Where are the Apartments located?
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Two in Mahooz - Elite Four and Elite Two, 4 in Juffair - Elite Three , Elite Five, Elite Pavilion and Elite Royale, three in Seef District - Elite Seef Residence, Elite Tower and Elite Grande, one on Exhibition Road - Elite One.
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Who is the Manager and who Owns the company?
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The Group General Manager is Mr. Sarosh Aibara and the company is Owned by the Dadabhai Group.
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What are the Rates for the Apartments?
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Each department has a different Rate as per location and availability.
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What are the Cancellation Policies?
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Any Cancellation has to be done within 48 hours of actual booking otherwise a nights room charge is levied.
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How do you come from the Airport to your Apartment?
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We provide pick up and drop for our guests at a nominal charge.
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Do you have your own Website?
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Yes, we do have a Website www.elitegroup4u.com.
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Where shall we contact for Reservations?
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The CRO - Central Resrvations Ofiice is located in Elite Suites Hotel at Seef Area handles the reservations. You may call on +973 17 558200.
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Do you have the email ID for Reservations?
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Yes, The email ID is cro@ elitegroup4u.com.
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Do you accept Credit Cards and which type of Credit Cards do you accept?
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Yes, we accept all major Credit Cards.
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Do we have to make the Payment prior to Arrival?
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Yes, an advance Payment for one night has to be made.
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If its a 'NO SHOW' do you Charge one night retention or number of days of the booking period?
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One night retention is Charged in case of 'No SHOW'.
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How many number of persons can Accommodate in the Apartment?
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One bedroom – 2 pax , two bedrooms - 4 pax and three bedroom – 6 pax only. An extra bed can however be provided on request on arrival.
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Do you Charge for an Extra Person?
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Yes we Charge 10 BD for an extra bed.
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Do you have Special Rates for any companies?
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Yes, Corporate Rates are charged as per usage and volume business per each company.
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Do you have weekly rates, FORTNIGHTLY RATES OR MONTHLY RATES?
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We have all three depending on customers request and requirement.
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If we provide a Special Discount on long term bookings?
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We provide a Discount on upfront payment of three months and above.
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Can we make a Contract for 1 year?
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Yes, a lease agreement for 1 year can be signed by the guest.
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Can we Pay on monthly basis?
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Yes, monthly basis Payment is also accepted on different terms and conditions.
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What are the Documents required to process the Lease agreement?
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1. Letter from company or business 2. Passport copy 3. Companies CR 4. Personal contact information 5. Payment in advance.
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Do you have Villas?
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Yes, we do, have five villas in Busaiteen.
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Do you have Semi Furnished Apartments?
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All the Apartments are Fully Furnished.
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Do you have Arabic Speaking Person?
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Yes, Arabic Speaking Staff are present for assistance. Please contact the reception for any help.
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Do you Process Visas. What are the Charges. How long it will take to Process?
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Yes, We Process Visas in some cases on request. The Charges are as per the Govt. Charges of the Immigration Department. The same is provided on day of arrival.
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Do you have Security outside the apartments?
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Yes, each Apartment has 24 hrs Security provided.
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you have Special Rates for day use room?
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No, we do not have Day Use Rate.
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Do you provide Newspapers in the apartment?
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Yes, we do provide Newspapers on prior request.
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How many Bathrooms do you have in the apartments?
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We have Bathrooms as per the number of bedrooms in each apartment
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Do you have Separate Keys for the bedrooms?
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Yes, we have Separate Keys for each room in an apartment.
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Do you allow Sheesha in the apartments?
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No, use of sheesha is strictly prohibited for fire safety.
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Do you have Mini Bar in the apartment?
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No, Mini Bars are not provided.
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Do you have a Jacuzzi in the apartment?
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Yes, in Elite Pavilion and Elite Royale only.
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Do you have Apartment with the Balcony?
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Only in Elite 2 , The Apartments have Balconies attached to them.
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Do you provide Extra Pillows & Blankets?
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Yes, we do as per request on arrival.
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Do you provide Hair Dryer?
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Yes, Hair Dryer is provided in every room.
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Do you have Doctor on call?
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Yes, there is a Doctor on call.
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Do you provide Sweet Water in the apartment?
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Yes, we provide Sweet Water at a charge.
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Do you have Swimming Pool?
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Yes, all the buildings have a Swimming Pool.
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What is the Depth of the Pool?
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The Depth is 5 ft max in all cases.
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Do you have Steam / Sauna?
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Yes, we have Steam / Sauna in all our buildings.
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Do you have Gymnasium?
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Yes, we have fully equipped Gyms in all buildings.
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Do you have Barbeque section in the building?
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Yes, we have Barbeque terraces in most of the buildings.
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Do you have Cinema Theatre in the building?
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Yes, we do have mini Theatres in most of the buildings in Juffair and Seef.
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